Tag: Customer Success

Total 2 Posts

Why Building A Customer Success Team Was Necessary For Us

Customer Success is a new discipline that brings together the business functions involved in post-sales processes in Software as a Service (SaaS) companies. The growth of a SaaS applications is driving an emphasis on product adoption, usage, and churn - because it’s easier than ever for the customers to...

Empowering The Best Customers

The key to every successful business is the Customer Satisfaction. Whenever you get positive feedback from your regular and satisfied customers, that indicates the growing opportunities of transforming leads into potential customers. Though in today’s world, online shopping is rapidly growing, leading ahead of the offline business and badly...