Tags : Customer Service
Social media has changed the way people use internet. It has redefined how marketers market, how businesses do business and how people live their social lives. It gave birth to a whole new niche of market with unlimited opportunities. It has made having a presence on social media important, be it a brand or an individual. With their customers on social media, every brand has a need and necessity to encounter their problems on social media. This has given rise to Social Care
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